<body><script type="text/javascript"> function setAttributeOnload(object, attribute, val) { if(window.addEventListener) { window.addEventListener('load', function(){ object[attribute] = val; }, false); } else { window.attachEvent('onload', function(){ object[attribute] = val; }); } } </script> <div id="navbar-iframe-container"></div> <script type="text/javascript" src="https://apis.google.com/js/platform.js"></script> <script type="text/javascript"> gapi.load("gapi.iframes:gapi.iframes.style.bubble", function() { if (gapi.iframes && gapi.iframes.getContext) { gapi.iframes.getContext().openChild({ url: 'https://www.blogger.com/navbar/20724587?origin\x3dhttp://iwebconnects.blogspot.com', where: document.getElementById("navbar-iframe-container"), id: "navbar-iframe" }); } }); </script>

iwebconnects

Knowledge Process Outsourcing & (KPO) service provider in India.

Thursday, July 19, 2007

What is a basic Difference between KPO and BPO?

The basic difference between KPO and BPO is that BPO mainly deals with technical support, transaction processing, customer care, telemarketing etc. and KPO is offshoring of knowledge intensive business processes that require specialized domain expertise. For such tasks KPO requires people with a good educational background and experts in a particular field. KPO employee is expected to have better qualifications, skills and knowledge as compared to his/her BPO counterpart.

Labels: , , , ,

posted by Sharad Saxena, 8:26 AM

0 Comments:

Add a comment